Global SaaS Client Success Leader

Konker; Manchester; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Private healthcare including dental and mental health support

Regular international travel opportunities

Ongoing progression and structured development

Job summary

A growing SaaS company is seeking a Head of Account Management and Client Success to lead a multi-disciplinary team across two locations. Responsibilities include coaching team members, managing client accounts, and collaborating on strategic goals. Ideal candidates should have experience in client success or account management, strong people leadership skills, and enjoy developing team culture. The role offers a salary starting at £50,000 and hybrid working arrangements, with opportunities for international travel and professional growth.

Qualifications

• Strong people leader focused on coaching and culture.
• Experience managing teams across multiple locations.
• Background in Client Success or Account Management.

Responsibilities

• Lead, coach and develop a multi-disciplinary team.
• Manage a small portfolio of accounts.
• Monitor KPIs and report to leadership.

Skills

Coaching and development

Stakeholder management

Analytical skills

Client Success expertise

Communication skills

Job description

A growing SaaS company is seeking a Head of Account Management and Client Success to lead a multi-disciplinary team across two locations. Responsibilities include coaching team members, managing client accounts, and collaborating on strategic goals. Ideal candidates should have experience in client success or account management, strong people leadership skills, and enjoy developing team culture. The role offers a salary starting at £50,000 and hybrid working arrangements, with opportunities for international travel and professional growth.