Global Process Owner - ITIL & ServiceNow Lead (Remote)

AXA Group; Bolton le Sands; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global insurance company in Bolton le Sands is seeking a Global Process Owner to oversee Service Level and Supplier Management Processes. This role requires collaboration with stakeholders to enhance operational excellence, implement improvements, and ensure compliance with ITIL standards. Candidates should have 1-3 years of relevant experience and knowledge of ServiceNow. Competitive compensation and a diverse work environment are offered.

Benefits

Diversity and Inclusion initiatives

Training and development opportunities

Qualifications

• 1-3 years of relevant working experience in process design and improvement.
• Experience in a remote working environment.
• Understanding of Procurement processes.

Responsibilities

• Monitor process lifecycle and ensure it is fit for purpose.
• Coordinate process design and improvement initiatives.
• Manage approval and publishing of process documentation.

Skills

Problem Solving

Fluent English (written and spoken)

Strong analytical and problem-solving skills

Collaborative working

Education

ITIL foundations level certification

Tools

ServiceNow

MS Excel

PowerPoint

Word

Job description

A leading global insurance company in Bolton le Sands is seeking a Global Process Owner to oversee Service Level and Supplier Management Processes. This role requires collaboration with stakeholders to enhance operational excellence, implement improvements, and ensure compliance with ITIL standards. Candidates should have 1-3 years of relevant experience and knowledge of ServiceNow. Competitive compensation and a diverse work environment are offered.