Global PMO Lead: Strategic Planning & Delivery

AMEX; Lewes; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services company in the UK is seeking a Senior Manager for their Global Customer Experience team. This role involves leading strategic initiatives to drive transformation and requires expertise in program and project management. The ideal candidate will have experience in e-commerce and comfort with managing complex, multi-stakeholder projects. This position offers a hybrid working environment and includes competitive salaries and benefits.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision insurance

Flexible working model

Career development opportunities

Qualifications

• Proven experience in governance, planning, risk management, and delivery across complex initiatives.
• Strong capability to translate complex technical topics into actionable program direction.
• Skilled at managing multiple workstreams and ensuring progress despite roadblocks.

Responsibilities

• Support the stand-up of the PMO framework and define appropriate workstreams.
• Manage cross-functional coordination to drive project milestones.
• Regularly interact with senior executives to facilitate decision making.

Skills

Program Management

Project Management

Risk Management

Data Interpretation

Leadership

Tools

Airtable

Job description

A leading financial services company in the UK is seeking a Senior Manager for their Global Customer Experience team. This role involves leading strategic initiatives to drive transformation and requires expertise in program and project management. The ideal candidate will have experience in e-commerce and comfort with managing complex, multi-stakeholder projects. This position offers a hybrid working environment and includes competitive salaries and benefits.