Global Payroll Delivery Lead

Vistra; United Kingdom; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global payroll solutions provider is seeking an Enterprise Service Manager to oversee payroll activation and client management. The ideal candidate will have a strong background in payroll and HR, with over 5 years experience in client-facing roles. Responsibilities include managing a client portfolio, driving payroll activations, and ensuring excellent client service. The role requires effective communication skills and leadership in managing diverse teams.

Benefits

25 days annual leave

Individual private medical insurance

Pension contributions

Life Assurance 4x salary

Health cash plan

Qualifications

• 5+ years of payroll / HR experience in a client-facing environment.
• 5+ years in an operations related environment with proven delivery.
• Proven experience in operational and client management.

Responsibilities

• Manage a portfolio of Tier 1 and Tier 2 clients.
• Drive the activation of new global payrolls and maintain client satisfaction.
• Maintain constructive relationships with all stakeholders.

Skills

Client management skills

Project management

Creative problem-solving

Communication skills

International collaboration

Education

Bachelor’s degree in business administration, management or related field

Tools

MS Office (Outlook, Excel, Word)

Job description

A global payroll solutions provider is seeking an Enterprise Service Manager to oversee payroll activation and client management. The ideal candidate will have a strong background in payroll and HR, with over 5 years experience in client-facing roles. Responsibilities include managing a client portfolio, driving payroll activations, and ensuring excellent client service. The role requires effective communication skills and leadership in managing diverse teams.