Global IT Support Engineer — Hands-On, Multi-Site Tech

83zero; Bracknell; On-site; GBP 28,000 - 36,000; Full time

Job summary

83zero in Bracknell is seeking an experienced IT Support Specialist to join a global organisation at the forefront of media technology. You will be hands-on, solving technical problems and contributing beyond the service desk.

With 800+ users across multiple countries, the role offers exposure to diverse infrastructure projects, proactive problem solving and collaboration in a busy, international IT team based at Bracknell.

Qualifications

• Previous experience in IT Support or Systems Administration
• Experience troubleshooting hardware, software and networking issues
• Strong problem-solving skills and a proactive mindset
• Excellent communication and customer service skills
• Thrives in a busy, collaborative environment

Responsibilities

• Troubleshooting hardware, software and network issues
• Monitoring systems and security alerts
• Supporting patching, updates and backups
• Configuring and deploying hardware and software
• Maintaining IT assets and technical documentation
• Working with vendors and support partners
• Getting involved in IT infrastructure and technology projects
• Supporting users across a multi-site, international environment

Skills

Troubleshooting

Problem solving

Communication

Customer service

Collaboration

Job description

83zero in Bracknell is seeking an experienced IT Support Specialist to join a global organisation at the forefront of media technology. You will be hands-on, solving technical problems and contributing beyond the service desk.

With 800+ users across multiple countries, the role offers exposure to diverse infrastructure projects, proactive problem solving and collaboration in a busy, international IT team based at Bracknell.