Global eCommerce Reliability & Growth Manager

Experis; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm in London is seeking an experienced eCommerce Success Manager to oversee website performance and user experience. This role requires a data-driven individual with over 5 years of experience in e-commerce operations. You will coordinate between IT and business stakeholders, manage bugs, and produce analytical reports to drive improvements in the online sales channels. This position offers a hybrid work model with a contract duration of six months and potential for extension.

Qualifications

• 5+ years of experience in e-commerce operations or technical account management.
• Strong understanding of e-commerce platforms like Adobe Experience Manager.
• Ability to translate technical information into clear business updates.

Responsibilities

• Serve as the single owner for all website issues globally.
• Provide regular reporting on open issues and resolution rates.
• Identify recurring pain points and propose improvements.

Skills

e-commerce operations

analytical mindset

excellent communication

problem-solving

Tools

Google Analytics

Adobe Experience Manager

Jira

Job description

A leading consulting firm in London is seeking an experienced eCommerce Success Manager to oversee website performance and user experience. This role requires a data-driven individual with over 5 years of experience in e-commerce operations. You will coordinate between IT and business stakeholders, manage bugs, and produce analytical reports to drive improvements in the online sales channels. This position offers a hybrid work model with a contract duration of six months and potential for extension.