Global Ecommerce & Growth Director

Jaded London Limited; Greater London; Hybrid; GBP 150,000 - 190,000; Full time

Benefits offered by this job

50% Employee Discount

24 days holiday + bank holidays

Birthday day off

Moving day

Hybrid Working – 1 day WFH

Pension Scheme

Bonus Scheme

Employee Assistance Programme

£500 referral bonus

Local business discounts

NW London office

Casual dress code

Kitchens & snacks

Office social events

Job summary

Jaded London Limited seeks a senior ecommerce leader to own the P&L, drive demand, and lead the trading and merchandising strategy. You will captivate customers through paid media, CRO techniques, and CRM programs, while collaborating with technology, brand, and commercial teams to maximise UTM metrics and CLTV.

You will manage a cross-functional team, drive international growth, and leverage Shopify+ and third-party apps to push omni-channel performance. Hybrid working supported in London.

Qualifications

• 5+ years leading digital retail/ecommerce P&L.
• Proven use of Social and Paid Media for demand creation.
• Strong CRO techniques knowledge.
• CRM strategies and tactics to drive CLTV.
• Global experience (USA, Europe).

Responsibilities

• Own the demand side of the P&L and budgets.
• Lead ecommerce trading including merchandising and CRO tools.
• Lead Paid Media to drive high-quality traffic.
• Oversee eCRM, segmentation, loyalty and customer insight.
• Collaborate with Technology, Brand and Commercial teams.
• Build and coach a high-performing team to achieve KPI targets.

Skills

P&L management

Paid media

CRO techniques

CRM strategies

Team leadership

Retail & ecommerce knowledge

Data analysis

Customer understanding

Tools

Shopify+

Nosto

Job description

Jaded London Limited seeks a senior ecommerce leader to own the P&L, drive demand, and lead the trading and merchandising strategy. You will captivate customers through paid media, CRO techniques, and CRM programs, while collaborating with technology, brand, and commercial teams to maximise UTM metrics and CLTV.

You will manage a cross-functional team, drive international growth, and leverage Shopify+ and third-party apps to push omni-channel performance. Hybrid working supported in London.