Global Courier KPI & Operations Lead

Just Eat Takeaway.com; Loughton; In loco; GBP 130.000 - 170.000; Tempo pieno

Descrizione del lavoro

Just Eat Takeaway.com in the United Kingdom seeks a senior global lead to shape and expand a high-quality courier network. You will lead a team measuring courier patterns and developing local and global solutions to maximise experience and efficiency.

You will work with Courier Operations, Country Leadership, and local market teams to drive KPI improvements, balance legal and business risks, and influence product decisions with Tech. A self-starter who can drive multiple streams will thrive.

Competenze

• Experience delivering improvements via data insights.
• Experience leading a multi-disciplinary team.
• Ability to balance large datasets with qualitative inputs.
• Strong stakeholder management and communication.
• Independent thinker with proactive problem solving.
• Ability to thrive in ambiguous environments.

Mansioni

• Lead measurement and analysis of courier patterns to optimise efficiency.
• Collaborate with Legal and P&T to balance risks and opportunities.
• Work with Product and Tech on build vs buy decisions for technologies.
• Drive courier KPI optimisation initiatives across markets.
• Coordinate with global and local teams to identify improvements.

Conoscenze

Data analytics

Stakeholder management

People leadership

Strategic thinking

Communication skills

Self-starter

Ambiguity tolerance

Strumenti

Incognia

Descrizione del lavoro

Just Eat Takeaway.com in the United Kingdom seeks a senior global lead to shape and expand a high-quality courier network. You will lead a team measuring courier patterns and developing local and global solutions to maximise experience and efficiency.

You will work with Courier Operations, Country Leadership, and local market teams to drive KPI improvements, balance legal and business risks, and influence product decisions with Tech. A self-starter who can drive multiple streams will thrive.