Global Client Success Lead - Events & Partnerships

HRTECHX ApS; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading HR technology company in London is seeking a proactive Client Success professional to manage client relationships and ensure exceptional service delivery. Key responsibilities include collaborating with internal teams and collecting feedback from clients post-events. Ideal candidates will have a relevant degree, 3+ years of experience in client management, and proficiency in CRM software. This role offers unlimited growth potential and attractive compensation, while providing opportunities to travel for conferences.

Benefits

Impactful operational experience

Unlimited growth potential

Travel opportunities

Attractive compensation package

Qualifications

• 3+ years of experience in client management or customer success roles.
• Must have a UK work permit.
• Ability to learn quickly and adapt to new systems.

Responsibilities

• Collaborate with sales, marketing, and operations teams.
• Serve as a primary contact for clients during event planning.
• Maintain accurate records of client interactions.
• Support sponsors with their registration processes.
• Collect client feedback post-event for improvement.

Skills

Ownership and proactivity

Organizational skills

Attention to detail

CRM proficiency

Interpersonal skills

Project management

Education

Bachelor’s or Master’s degree

Tools

Google Docs Editors

CRM software

Job description

A leading HR technology company in London is seeking a proactive Client Success professional to manage client relationships and ensure exceptional service delivery. Key responsibilities include collaborating with internal teams and collecting feedback from clients post-events. Ideal candidates will have a relevant degree, 3+ years of experience in client management, and proficiency in CRM software. This role offers unlimited growth potential and attractive compensation, while providing opportunities to travel for conferences.