Global Claims IT Leader

Marsh & McLennan Companies, Inc.; London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Marsh McLennan is seeking a Claims IT Leader to transform IT strategy and operations within the firm. This hybrid role based in London involves developing IT strategies, coaching IT teams, and ensuring the successful delivery of technology solutions. Ideal candidates will have significant Agile and program management experience, ensuring a culture of collaboration and continuous improvement.

Qualifications

• Significant Agile delivery experience and global stakeholder management mindset.
• Proven track record of implementing tech deliverables simultaneously.
• Substantial experience as a senior manager in IT programs.

Responsibilities

• Own the transformation to a product-aligned organizational structure.
• Develop IT strategy related to Claims applications.
• Coach and mentor IT professionals.

Skills

Agile delivery

Stakeholder management

Program management

Communication

Innovation

Education

Master's or advanced education in a related field

Job description

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Global Claims IT Leader
MMC Corporate

Description:

Join Our Team as Claims IT Leader at Marsh McLennan

We are seeking a talented individual to join our team at Marsh McLennan as Claims IT Leader. This role will be based in London and is a hybrid position, requiring at least three days a week in the office.

We will count on you to:

• Own the transformation from project to product-aligned organizational structure and execution.
• Develop and operationalize the information technology strategy related to Claims applications, recommending short- and long-term IT goals to business and operations leaders.
• Drive the introduction and adoption of OKRs across the IT teams to accelerate tech product time-to-market delivery.
• Mobilize a well-thought-out program increment plan to link agile deliverables to business prioritization and benefits.
• Provide expert and strategic advice to members of the Operations & IT senior leadership team on all technology matters affecting the strategic portfolio.
• Coach, mentor, and develop a team of IT professionals, leading them to meet or exceed the company's expectations for productivity, quality, and achievement while building innovative, cutting-edge IT solutions.
• Create a workplace that aligns with Marsh's diversity & inclusion objectives, fostering a diverse team that emphasizes the company's mission, vision, and guiding principles. Ensure the group develops and maintains a culture of collaboration, deep business alignment, accountability, and continuous improvement beyond the portfolio timeline.
• Build a team capable of driving transformational change and innovation while balancing and meeting business objectives regarding the portfolio business case.
• Ensure all business strategies and process improvements utilize automation to enable growth and flexibility for years to come; maintain the health of the portfolio by implementing the right processes for risk mitigation and problem resolution.

What you need to have:

• Significant and substantial Agile delivery experience and a global stakeholder management mindset.
• Proven track record of successfully implementing a large number of tech deliverables simultaneously.
• Direct Agile delivery experience for large platforms, ideally with low/no-code platforms.
• Substantial experience as a senior manager, having managed extensive innovation or IT migration programs/portfolios.
• Proven leadership capabilities in managing large teams, including the development of next-generation IT talent.
• Ability to quickly create value within a fast-paced, complex work environment.
• Superb program management skills, with a demonstrated ability to prioritize numerous tasks simultaneously to complete work on time.
• Superior communication skills, both oral and written.
• Insurance/Finance experience preferred but not essential.
• Master's or advanced education in a related field.

What makes you stand out?

• Proven experience in managing large-scale Agile delivery for complex platforms.
• A track record of driving innovation and implementing cutting-edge IT solutions that enhance business performance.
• A commitment to fostering a diverse and inclusive workplace that aligns with Marsh McLennan's values.
• A passion for coaching and developing IT talent, preparing the next generation of leaders in the industry.

If you are ready to take on this exciting challenge and make a significant impact within our organization, we encourage you to apply!

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective. For more information, visit marshmclennan, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with law to any candidate with a disability. If you require reasonable adjustments, please contact us at reasonableamodations@mmc.

Marsh McLennan supports hybrid work, including remote and in-office collaboration. All colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office teams will identify an "anchor day" weekly for in-person collaboration.

Job ID R_272259