Global Charter Operations Leader

Fly Victor; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A private jet charter company in Greater London seeks a motivated individual to join their Group Charter department. The successful candidate will create and issue flight itineraries, coordinate client requirements, and manage communications post-booking. This role promises travel opportunities and career progression in a growing industry. A passion for travel and exceptional customer service skills are essential. Additionally, the firm offers a competitive salary and benefits package, alongside a flexible working environment.

Benefits

Competitive salary and benefits package

Travel opportunities

Significant career progression opportunities

Flexible working options

Comprehensive medical cover

Team social events

Responsibilities

• Create and issue detailed flight itineraries prior to departure.
• Organise catering in line with each client’s customised requirements.
• Manage and submit passenger manifest documentation accurately and on time.
• Arrange bespoke branded items for the aircraft to enhance the onboard experience.
• Arrange and coordinate ground transportation to and from airports, where required.
• Providing flight representation at the airport or onboard to ensure seamless service execution.
• Proactively and diligently manage all client communications and queries after booking confirmation.
• Deliver an industry-leading flight management service for Victor’s Group Charter and Touring clientele.

Skills

Desire and passion for travel

Diligent and proactive work attitude

Ability to think objectively under pressure

Excellent communication and interpersonal skills

Passion for delivering outstanding customer service

Highly organised individual with the ability to multitask

Job description

A private jet charter company in Greater London seeks a motivated individual to join their Group Charter department. The successful candidate will create and issue flight itineraries, coordinate client requirements, and manage communications post-booking. This role promises travel opportunities and career progression in a growing industry. A passion for travel and exceptional customer service skills are essential. Additionally, the firm offers a competitive salary and benefits package, alongside a flexible working environment.