GLOBAL CHANNEL SALES AND SUPPORT ASSOC

Mitel Networks; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading communication solutions provider in Liverpool seeks an experienced Account Manager to manage client relationships and drive project success. Responsibilities include prospecting leads, conducting sales outreach, and ensuring that client expectations are met. The ideal candidate possesses exceptional communication skills and a proactive approach to problem-solving. This role offers a dynamic work environment focused on achieving client satisfaction and success.

Qualifications

• Experience in account management or customer service.
• Ability to work independently and in a team.

Responsibilities

• Manage and nurture client relationships.
• Prospect and qualify leads.
• Conduct sales outreach via phone and email.

Skills

Excellent communication skills

Presentation skills

Interpersonal skills

Organizational skills

Time-management abilities

Analytical mindset

Problem-solving skills

Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.

Overview

The Account Manager is responsible for managing and nurturing client relationships, ensuring that client expectations are met and exceeded, and driving the success of projects and campaigns. This role combines strategic thinking, excellent communication skills, and attention to detail to deliver high-quality results and maintain long-lasting relationships with clients.

Responsibilities

• Desk based account management (Account Ownership)

• Quota carrying

• Covering all indirect customers across UKISA

• Prospecting and qualifying leads

• Conducting sales outreach via phone, email, and digital platforms

• Negotiating and closing deals

Requirements

• Experience: account management or customer service

• Skills:

• Excellent communication, presentation, and interpersonal skills.

• Strong organizational and time-management abilities.

• Ability to work independently as well as in a team-oriented environment.

• Analytical mindset with the ability to interpret data and client feedback for actionable insights.

• Strong problem-solving skills and a proactive approach to client needs

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.