Global Change & Communications Lead for ERP Transformation

CHANEL; Greater London; On-site; GBP 80,000 - 110,000; Full time

Job summary

A prestigious luxury brand is looking for a Senior Manager for Global Change & Communications in London. This role involves leading the strategy for D365 HERO Programme, ensuring effective communication, change readiness, and training. The ideal candidate should have significant experience in Change Management and strong communication skills. Working closely with diverse teams, the Senior Manager will foster a smooth transition to new systems while maintaining alignment with global standards. Competitive compensation and opportunities for professional growth are offered.

Benefits

Inclusive company culture

Opportunities for personal growth

Collaborative work environment

Qualifications

• Proven experience leading Change Management and Communications for large-scale ERP or transformation programmes.
• Strong ability to translate complex information into clear and compelling narratives.
• Excellent written and verbal communication skills; fluency in English required.

Responsibilities

• Define and drive the Change & Communications strategy for HERO.
• Lead and mentor a team of Change & Communications professionals.
• Oversee HERO’s global end-user training and enablement strategy.

Skills

Change Management

Communication Strategy

Stakeholder Engagement

Training Enablement

Content Creation

Fluency in English

Education

Experience in large-scale ERP or transformation programmes

Job description

A prestigious luxury brand is looking for a Senior Manager for Global Change & Communications in London. This role involves leading the strategy for D365 HERO Programme, ensuring effective communication, change readiness, and training. The ideal candidate should have significant experience in Change Management and strong communication skills. Working closely with diverse teams, the Senior Manager will foster a smooth transition to new systems while maintaining alignment with global standards. Competitive compensation and opportunities for professional growth are offered.