Global Aftersales & Quality Control Administrator

Pineapple Contracts; Ditton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading furniture solutions company in the UK is seeking a dedicated Aftersales and Quality Control Administrator. You will manage warranty claims, support quality control, and liaise with international teams. Ideal candidates will have strong organizational and analytical skills, a proven track record in administrative support, and be proficient in Microsoft Office. This role offers competitive pay, a range of benefits, and is essential for delivering customer satisfaction and product excellence.

Benefits

Pension scheme

Healthcare Cash Plan

23 days annual leave

Tree planting initiative

Employee referrals bonus scheme

Learning & Development platform

Free snacks and drinks

Qualifications

• Proven track record of delivering exceptional administrative support and outstanding customer service.
• Excellent IT skills with competent use of Microsoft Office (mainly Outlook and Excel).
• Good organization skills and confident communication.

Responsibilities

• Handle incoming enquiries for warranty claims and repairs.
• Maintain orders using the Operating Management System.
• Liaise with suppliers and teams for quality control.
• Conduct physical inspections and record defects.

Skills

Attention to detail

Customer service

IT skills

Organization

Analytical skills

Tools

Microsoft Office

Job description

A leading furniture solutions company in the UK is seeking a dedicated Aftersales and Quality Control Administrator. You will manage warranty claims, support quality control, and liaise with international teams. Ideal candidates will have strong organizational and analytical skills, a proven track record in administrative support, and be proficient in Microsoft Office. This role offers competitive pay, a range of benefits, and is essential for delivering customer satisfaction and product excellence.