Glasgow Retail Security Officer - Calm, Customer-Focused

Mitie; Glasgow; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Company-funded SIA licence renewal

Job summary

Marks & Spencer in Glasgow is seeking a Security Officer to cover Argyle Street, Battlefield, West End, Anniesland and surrounding areas. You will help create a safe, welcoming environment for customers and colleagues and use store technology including body-worn cameras to support operations.

Ideal candidates have a calm, professional approach, strong communication skills, and a genuine passion for customer service.

Qualifications

• Previous security experience is preferred.
• SIA licence is desirable but not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A genuine passion for customer service and keeping people safe.

Responsibilities

• Maintain a visible security presence in store to deter loss and protect customers and colleagues.
• Respond to incidents and help with emergency procedures.
• Identify risks and support safe ways of working within the store.
• Use store technology and body-worn cameras to support incident management.
• Work closely with store colleagues to deliver excellent customer service while keeping the environment safe.

Skills

Security experience

SIA licence (desirable)

Communication

Calm under pressure

Customer service

Job description

Marks & Spencer in Glasgow is seeking a Security Officer to cover Argyle Street, Battlefield, West End, Anniesland and surrounding areas. You will help create a safe, welcoming environment for customers and colleagues and use store technology including body-worn cameras to support operations.

Ideal candidates have a calm, professional approach, strong communication skills, and a genuine passion for customer service.