Glasgow | Major Accounts Hire & Sales Coordinator

GAP Group Limited; Glasgow; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holidays

Life Assurance

Wellness support

Job summary

GAP Group Limited is seeking a proactive coordinator at our Glasgow Head Office to act as the bridge between Major Account customers and GAP Group, ensuring hires and sales run smoothly, SLAs are met, and timelines are kept. You will manage complex requests across divisions, maintain pricing accuracy, and keep communications sharp to deliver outstanding service.

You should be highly organized, detail-driven, and thrive in a busy team environment, bringing a calm approach under pressure and a

Qualifications

• Experience in fast-paced admin or coordination roles, ideally in hire, logistics or construction.
• Strong communication skills and a collaborative mindset.
• Confident using ERP or CRM systems to manage tasks accurately.
• Proactive attitude with the ability to manage multiple priorities and meet deadlines.

Responsibilities

• Identify additional hire needs to support customer projects and drive efficiency.
• Coordinate hire and sales activity across GAP divisions and external suppliers.
• Handle high volumes of calls and emails, meeting SLA targets.
• Use CloudSuite ERP to process contracts, quotations, pricing, and plant availability.
• Manage customer enquiries, off-hires, and breakdowns with clear communication.
• Support rehire activity by sourcing equipment externally and negotiating rates.
• Maintain relationships with depots, suppliers, and account managers.

Skills

Attention to detail

Communication skills

ERP system experience

Coordination experience

Team player

Tools

CloudSuite ERP

Job description

GAP Group Limited is seeking a proactive coordinator at our Glasgow Head Office to act as the bridge between Major Account customers and GAP Group, ensuring hires and sales run smoothly, SLAs are met, and timelines are kept. You will manage complex requests across divisions, maintain pricing accuracy, and keep communications sharp to deliver outstanding service.

You should be highly organized, detail-driven, and thrive in a busy team environment, bringing a calm approach under pressure and a