High-Volume Credit Controller - Major Accounts

GAP Group Limited; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Job summary

GAP Group Limited in Glasgow is seeking an experienced Credit Controller to manage a portfolio of outstanding debt and support Major Account customers. The role is fast-paced and high-volume, focusing on collecting payments by telephone and email while collaborating with internal and external contacts to resolve enquiries.

You'll need a proven track record in high-volume credit control, excellent customer service, and strong MS Office skills (Excel and Word).

Qualifications

• Significant experience in a high-volume credit controller role.
• Exceptional customer service skills with ability to build rapport quickly.
• Proficiency in MS Office packages including Excel and Word.
• Effective communication, organisational and prioritisation skills.

Responsibilities

• Manage a portfolio of outstanding debt and contact Major Account customers.
• Collect payments via telephone and email while liaising with internal and external customers.
• Resolve enquiries and provide timely information to clients.

Skills

customer service

relationship building

communication skills

prioritisation

Tools

MS Office

Excel

Word

Job description

GAP Group Limited in Glasgow is seeking an experienced Credit Controller to manage a portfolio of outstanding debt and support Major Account customers. The role is fast-paced and high-volume, focusing on collecting payments by telephone and email while collaborating with internal and external contacts to resolve enquiries.

You'll need a proven track record in high-volume credit control, excellent customer service, and strong MS Office skills (Excel and Word).