German-Speaking Client Success Associate

Gartner Inc.; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Gartner Inc. in London seeks a Client Success Associate to ensure every client derives value far beyond their investment.

You onboard clients, demonstrate Gartner’s value, and drive engagement with products used by large client teams. You will surface client priorities, translate them into actionable support, and collaborate with internal stakeholders to maximise ROI and satisfaction across the Gartner subscription.

Qualifications

• 6+ months relevant professional or internship experience.
• Proven track record of delighting clients.
• Strong communication, collaboration, prioritization and influencing skills.
• Ability to use German (Reading, Writing and Speaking) at business level.

Responsibilities

• Onboard clients and surface their business priorities.
• Partner with clients to ensure successful use of Gartner subscriptions.
• Deliver value to decision-makers and drive Gartner growth within service teams.
• Identify priorities and align Gartner resources to maximize ROI and satisfaction.
• Collaborate with internal stakeholders to drive delivery and outcomes.

Skills

Client success

Relationship management

Communication skills

German language

Education

Bachelor's degree preferred

Job description

Gartner Inc. in London seeks a Client Success Associate to ensure every client derives value far beyond their investment.

You onboard clients, demonstrate Gartner’s value, and drive engagement with products used by large client teams. You will surface client priorities, translate them into actionable support, and collaborate with internal stakeholders to maximise ROI and satisfaction across the Gartner subscription.