Client Success Associate — Build Relationships & Value

Gartner, Inc.; London Borough of Southwark; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Gartner, Inc. is seeking a Client Success Associate in the UK to partner with clients across industries, helping them maximize the value of their Gartner membership and realized outcomes.

You will engage across functions, onboard new clients, and connect them with Gartner research, tools, and experts. You will build relationships with stakeholders from C-level to individual contributors, drive adoption of services, and collaborate with internal teams to deliver a seamless client experience in a

Qualifications

• Fluency in English at a professional business level.
• Fluency in one or more of: Spanish, French, Arabic, Dutch, German, Italian, Norwegian, Swedish.
• Strong communication, collaboration, and relationship-building skills.
• Demonstrated critical thinking and problem-solving abilities.
• Experience gained through internships, professional work experience, customer-facing roles, or leadership activities.

Responsibilities

• Partner with clients to understand their business priorities and support achievement of their desired outcomes.
• Build relationships with stakeholders from C-level to individual contributors across business functions.
• Lead onboarding activities to help clients realize value from Gartner membership.
• Connect clients with Gartner research, experts, tools, and events.
• Drive engagement and adoption of Gartner services to maximize client value and ROI.
• Collaborate with internal Gartner partners to deliver a seamless client experience.
• Leverage client insights and engagement metrics to identify opportunities for increased value.
• Contribute to client satisfaction and retention through proactive support and strategic guidance.

Skills

English (professional level)

Spanish

French

Arabic

Dutch

German

Italian

Norwegian

Swedish

Strong communication skills

Relationship-building

Problem-solving

Job description

Gartner, Inc. is seeking a Client Success Associate in the UK to partner with clients across industries, helping them maximize the value of their Gartner membership and realized outcomes.

You will engage across functions, onboard new clients, and connect them with Gartner research, tools, and experts. You will build relationships with stakeholders from C-level to individual contributors, drive adoption of services, and collaborate with internal teams to deliver a seamless client experience in a