German-Speaking Customer Service Agent - Remote

Mulberry Recruitment Ltd; Wokingham; Remote; GBP 15,000 - 22,000; Full time

Job summary

Mulberry Recruitment Ltd is seeking a German-speaking Customer Service Agent to work from home on a temporary-ongoing basis. The role calls for handling inbound and outbound calls, managing emails, and providing administrative support to a dynamic team.

You will be the voice of our clients, delivering outstanding customer service while maintaining data accuracy and meeting performance targets in a fast-paced environment. The position offers weekly pay and a UK-based remote setup.

Qualifications

• Previous customer service experience essential.
• Strong communication and interpersonal skills.
• Good attention to detail and ability to multitask.
• Proficient in Microsoft Office 365.
• Able to work effectively in a fast-paced team environment.
• Professional, reliable, and able to communicate clearly and respectfully.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Respond to high volumes of emails accurately and efficiently.
• Maintain accurate data entry and meet quality standards.
• Meet daily and weekly performance targets.
• Escalate issues in line with company procedures.
• Support additional campaigns as required.

Skills

Customer service experience

Communication skills

Attention to detail

Microsoft Office 365

Teamwork in fast-paced environment

Clear and respectful communication

Tools

Microsoft Office 365

Job description

Mulberry Recruitment Ltd is seeking a German-speaking Customer Service Agent to work from home on a temporary-ongoing basis. The role calls for handling inbound and outbound calls, managing emails, and providing administrative support to a dynamic team.

You will be the voice of our clients, delivering outstanding customer service while maintaining data accuracy and meeting performance targets in a fast-paced environment. The position offers weekly pay and a UK-based remote setup.