General X-ray Bookings & Radiology Assistant

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a proactive individual for a role involving patient care support in the Imaging team. Responsibilities include assisting in patient monitoring, reporting health changes, and providing admin support for booking patients. The ideal candidate will have experience with radiology imaging systems and excellent communication skills, making this an exciting opportunity in a dynamic healthcare setting within Coventry.

Qualifications

• Must be willing to learn radiology imaging systems.
• Excellent written communication skills required.
• Ability to interact well with patients is essential.

Responsibilities

• Assist the Imaging team in providing patient care.
• Support and monitor patients effectively.
• Report significant health changes to relevant staff.
• Admin support for patient bookings.

Skills

Experience with radiology imaging systems

Good understanding of patient pathways

Excellent verbal communication skills

Experience in patient/customer contact

Job description

The department provides a fast and responsive outpatient, GP and clinic appointment booking service. When working with the bookings team the applicant will be expected to ring and agree appointment dates with our patients as well as working with members of the wider multidisciplinary team who refer patients for x‑ray.

Responsibilities

• Assisting the Imaging team in the provision of exemplary patient care.
• Contributing to the support and monitoring of patients.
• Identifying and reporting any significant changes that might affect the patient's health and well‑being to the appropriate person.
• Admin support – booking patients onto our system.

Qualifications

The successful candidate will need to be experienced in or be willing to learn how to use radiology imaging systems and have a good understanding of patient pathways and referral processes and good people skills.

The candidate must have excellent verbal and written communication skills and experience in patient/customer contact.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence – University Hospitals Coventry & Warwickshire (uhcw.nhs.uk). By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.