General Restaurant Assistant / Deli Bar / Barista - Milton Keynes

Baxterstorey; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality provider in Milton Keynes is seeking a General Assistant to deliver exceptional customer service and prepare a variety of beverages. You'll work in a fast-paced, collaborative environment, maintaining cleanliness and efficiency while delighting customers. The ideal candidate is people-oriented, possesses great communication skills, and has a passion for hospitality. Our inclusive culture welcomes diverse applicants and promotes personal growth through training and opportunities for career development.

Benefits

28 days holiday including bank holidays

Free meals on shift

Bespoke training and development opportunities

Access to employee assistance programme

Qualifications

• Previous experience in a similar role is a plus.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Delight customers with friendly service.
• Prepare and serve coffee beverages and drinks.
• Maintain cleanliness of workspaces.
• Monitor stock levels and restock supplies.
• Use till systems for payments and orders.

Skills

Friendly, outgoing personality

Good listening & verbal communication skills

Passion for delivering outstanding customer service

Ability to adapt to challenges

Works according to company values

Job description

Role Overview

If you thrive in a fast‑paced environment, love working as part of a collaborative team, and take pride in delivering great service with a smile, we'd love to hear from you. Do you bring energy, warmth, and pride to everything you serve, whether that's a perfectly poured coffee, a vibrant deli counter, or friendly front‑of‑house support? We believe every interaction is a chance to create a positive, lasting impression, and we're looking for a General Assistant who takes joy in doing just that. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‐economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

Responsibilities

• Delight our customers by greeting them in a friendly and professional manner
• Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
• Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
• The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards
• Follow all health and safety and food safety guidelines and procedures
• Monitor stock levels and restock supplies as needed
• Use till systems for taking payments and customer orders
• Provide exceptional customer service and resolve any customer issues or complaints
• Be a part of the team assisting on other tasks as needed, We work together as a team to lead by example, protecting the planet and supporting local communities.

Qualifications and Skills

• Friendly, outgoing personality; a people person.
• Great work ethic and an even greater smile.
• Good listening & verbal communication skills
• Passion for delivering outstanding customer service
• Perpetuates company philosophy and culture
• Works according to the BaxterStorey core values
• Have a contagious passion for coffee, tea and customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution‑oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Benefits

• 28 days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week's enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme