General Practice Assistant (GPA)

Preston Grove Medical Centre; Yeovil; On-site; GBP 20,000 - 22,000; Full time

Job summary

A medical practice in Yeovil is looking for a GP Assistant to support the administration team in a permanent role of approximately 30 hours per week. The candidate will help streamline operations, manage patient information, and support both GPs and the Practice Manager with various tasks. Candidates should be GCSE qualified, have strong keyboard and communication skills, and experience in a primary care environment is a plus. This is an opportunity to join a forward-thinking practice committed to continuous learning.

Qualifications

• Must be educated to GCSE level or equivalent with English and Maths.
• Experience in a fast-paced environment is essential.
• Knowledge of medical terminology is advantageous.

Responsibilities

• Support smooth clinic operations by performing routine administration.
• Extract information from clinical letters for medical records.
• Action referral tasks and support medication processing.

Skills

Advanced keyboard skills

Communication skills

Ability to work under pressure

Confidentiality

Teamwork

Education

GCSE level including English and Maths

Job description

GeneralPractice Assistants (GPAs) form part of a multi-disciplinary team withinprimary care, providing a support role by carrying out administrative tasks tofree up GP time and contribute to the smooth running of the Practice.

We are looking for a GP Assistant (GPA) to join our friendly and professional Admin team.

This is a permanent role for around 30 hours per week.

Main duties of the job

Thepost-holder will help to improve standards across awide range of administrative activity. The position is suitablefor someone who wishes to demonstrate initiative and to develop their ownskills further.

About us

The practice has over 15,800 patients, and is at the forefront of new care models and network working. We have a strong ethos on continuous learning with an enthusiastic multi-team approach to care.

We try to offer a holistic approach to our patients so they feel cared for and for us the right candidate will be able to bring enthusiasm and a willingness to develop into the role.

Job responsibilities

To support the smooth running of clinics by performing the moreroutine administration on behalf of the GP, freeing up their time to focuson the patient.

To extract all information from clinical letters that need codingand adding to medical records.

To action referral tasks from the clinical team, ensuring referralsare sent to the most appropriate service.

To provide support to the GPs through processing repeat medicationrequests using the agreed practice protocols.

To provide support tothe Practice Manager for project work, day-to-day tasks and specific assignedtasks within the Practice.

To support the practice in thedelivery of the Network Contract DES and Quality and Outcome Frameworkspecifications.

To ensure that meeting actionsare recorded, disseminated, and followed up in a timely way; ensure relevant practicestaff are aware of meeting decisions and actions / outcomes, and chase foraction resolution and update.

To support with chronicdisease and drug monitoring recall systems

To manage dataquality issues, providing support and guidance to practice staff in the use ofthe clinical system to promote quality achievement.

The post-holder willneed to become familiar with all functions of the clinical system and theirapplications, plus national and local quality standards for primary care.

Thepost holder will be aware of the various statutory requirements and will assistin implementation as directed by the practice manager. There is a need to workclosely with reception and clinical staff to ensure the smooth running of thepractice, reporting any problems encountered to the relevant person.

Trainingrequirements will be monitored by yearly appraisal. Personal development willbe encouraged and supported by the practice. It is the individualsresponsibility to remain up to date with recent developments.

Person Specification

Qualifications

• Educated to GCSE level or equivalent, including English and Maths.
• Advanced keyboard skills including a high standard of word processing skills.

Experience

• Experience of working within a fast paced environment
• Ability to work under pressure and to prioritise own workload
• Ability to maintain confidentiality
• Ability to communicate effectively with the practice team and patients
• Ability to work as part of a team and on own initiative
• Experience of working in primary care
• Knowledge of some medical terminology would be advantageous.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience£20,523.50- £21,649.80 ARRS Funded