General Manager (live in available)

Metro Pub Co - BRA_302; Molesey; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading pub chain is seeking a General Manager in Molesey to lead the team and enhance customer experiences. You will be responsible for business growth, team development, and maintaining high standards. The ideal candidate will have strong leadership and communication skills, along with prior management experience in hospitality or retail. This role offers competitive salary, career development opportunities, and discounts for employees and their loved ones.

Benefits

Competitive salary

Pension contribution

33% discount on all brands

50% discount at Greene King Inns

Referral bonuses up to £1,500

Wagestream access

Retail discounts up to 30%

Qualifications

• Previous success at General Manager level in hospitality or retail.
• Ability to obtain a personal license if not already held.
• Keen to learn and grow in a fast-paced environment.

Responsibilities

• Work with business development to grow pub sales.
• Lead the team in delivering exceptional customer experiences.
• Recruit and develop team members to enhance customer service.
• Ensure brand standards and safety protocols are followed.

Skills

Leadership skills

Communication skills

P&L control

Attention to detail

Job description

Job Description

As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example make sure our customers, and teams, have a great time.

Qualifications

What you’ll do as a General Manager...

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

What you’ll bring...

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You're great with people, and as a result, have great communication and leadership skills.
• You’ll be business savvy, with a keen eye for P&L control.
• You'll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You're keen to learn and happiest when you succeed at something new.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as :

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…