General Manager – Lead a Welcoming Retirement Community

Birchgrove; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A rental community provider is seeking an experienced General Manager to lead its Lower Mill community in Greater London. This role emphasizes operational leadership, encouraging fresh thinking among staff, and ensuring resident satisfaction. Candidates should have a strong background in managing teams within retirement living or hospitality, showcasing resilience and emotional intelligence. If you thrive in dynamic environments and are passionate about creating a welcoming community, this role could be an ideal match.

Benefits

Living Wage Employer

Inclusive workplace culture

Qualifications

• Experience as a General Manager with full operational accountability.
• Ideal background in retirement living, care homes, or hospitality.
• Ability to lead large teams with confidence and good humour.

Responsibilities

• Partnering with the Sales Team to develop and execute sales strategies.
• Leading daily operations covering sales, F&B, housekeeping, and wellbeing.
• Recruiting and developing colleagues, supporting learning and accountability.

Skills

Operational management

Team leadership

Sales strategy implementation

Emotional intelligence

Networking

Job description

A rental community provider is seeking an experienced General Manager to lead its Lower Mill community in Greater London. This role emphasizes operational leadership, encouraging fresh thinking among staff, and ensuring resident satisfaction. Candidates should have a strong background in managing teams within retirement living or hospitality, showcasing resilience and emotional intelligence. If you thrive in dynamic environments and are passionate about creating a welcoming community, this role could be an ideal match.