General Manager: Lead a Dynamic Family Leisure Center

Tenpin - Leeds; Leeds; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leisure company seeks a passionate General Manager to lead and optimize the operations of their Leeds centre. The role involves fostering a customer service culture, driving business growth, and developing a skilled, motivated team. Ideal candidates will have at least two years of relevant managerial experience and be ready for a fun, engaging work environment. This position comes with an industry-leading bonus scheme and various employee benefits.

Benefits

Industry-leading bonus scheme

33 days holiday

Enhanced Maternity, Paternity, Adoption leave

Retailer discounts

Free Bowling for family & friends

Free Food (when working 6+ hours)

Medicash

Employee Assistance Programme

Free counselling

Life assurance (4x annual salary)

Birthday off

Long Service Awards

Qualifications

• Minimum of 2 years’ experience as a hands-on General Manager, ideally in leisure or hospitality.
• Experience in optimizing revenue and overall business performance.
• Full of determination, enthusiasm, and patience.

Responsibilities

• Manage the day-to-day operations of the centre.
• Create a culture of excellent customer service.
• Drive business growth through local promotions.

Skills

General Manager experience

Revenue optimization

Customer service culture

Team leadership

Adaptability

Job description

A leisure company seeks a passionate General Manager to lead and optimize the operations of their Leeds centre. The role involves fostering a customer service culture, driving business growth, and developing a skilled, motivated team. Ideal candidates will have at least two years of relevant managerial experience and be ready for a fun, engaging work environment. This position comes with an industry-leading bonus scheme and various employee benefits.