General Manager - High-Volume Leisure Venue Leader

Level X; Tees Valley; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

28 days holiday

Company pension contribution

Free bowling and activities for you +3

25% off food and drink

Social activities throughout the year

Annual team awards party

Cycle2Work scheme

Refer a friend scheme

Job summary

Lane7 in Middlesborough is seeking a General Manager to lead a high-volume, multi-brand venue, overseeing guest services and operations across gaming, food and beverage, events and staff development.

The ideal candidate has 3+ years in general management within leisure or hospitality, with strong communication and coaching skills, and a proven ability to motivate teams to deliver exceptional guest experiences.

Qualifications

• 3+ years of General Management experience in leisure, hospitality, or F&B.
• Innovative leader with ability to inspire and motivate teams.
• Excellent communicator with a positive, can-do attitude.
• Welcoming and supportive of colleagues and guests.
• Ability to create a fun and engaging work environment.

Responsibilities

• Take responsibility for the safe and effective management of the site and its team.
• Uphold company standards across all operations.
• Oversee gaming, food & beverage, events, sport and labour while maintaining standards.
• Be accountable for all processes from daily transactions to inventory management.
• Create a team-focused environment with a professional and motivating atmosphere.

Skills

General Management

Leadership

Guest service

Communication

Coaching

Positive attitude

Team motivation

Job description

Lane7 in Middlesborough is seeking a General Manager to lead a high-volume, multi-brand venue, overseeing guest services and operations across gaming, food and beverage, events and staff development.

The ideal candidate has 3+ years in general management within leisure or hospitality, with strong communication and coaching skills, and a proven ability to motivate teams to deliver exceptional guest experiences.