General Manager – Great Leisure Venue

Love Recruitment; East Midlands; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leisure venue management company in Derby is seeking a General Manager to oversee day-to-day operations. This role requires strong leadership and a hands-on mindset to enhance customer engagement and elevate standards. Key responsibilities include managing daily operations, mentoring the team, and driving operational excellence. Ideal candidates should have experience in customer-facing roles and possess excellent communication skills. A competitive salary with bonus potential is offered in a varied, high-energy environment.

Benefits

Competitive salary with performance incentives

Autonomy in decision making

Support from experienced leadership

Qualifications

• Demonstrable experience managing a multifaceted customer-facing operation.
• Strong leadership skills with the ability to inspire and develop teams.
• Entrepreneurially minded, proactive, commercially aware, and comfortable taking initiative.

Responsibilities

• Lead all aspects of daily operations across the venue ensuring consistent delivery.
• Drive operational excellence by refining processes and implementing efficient systems.
• Manage, mentor, and motivate the team to deliver results.

Skills

FMCG Sales

Client Services

Gas Turbine

Accident Investigation

Archicad

Job description

General Manager Great Leisure Venue

Location : Derby

c40000plus bonus

Ahigh-activity multi-use venue in Derby is seeking a strategic operations-focused General Manager with strongleadership capability and a hands-on entrepreneurial mindset. This is a rolefor someone who thrives in a dynamic environment enjoys taking ownership andis motivated by improving systems growing engagement and elevating standards.

Youlloversee day-to-day operations lead a team and play a central role in shapingthe venues culture customer experience and long-term performance.

Key Responsibilities

• Lead all aspects of daily operations across a busy multifunctional venue ensuring consistent delivery and smooth running at all times.
• Act as a visible leader on site supporting staff engaging with customers and ensuring high service standards.
• Drive operational excellence by refining processes improving workflows and implementing efficient systems.
• Manage mentor and motivate the team to deliver results ensuring clarity of expectations and a positive working culture.
• Take ownership of venue performance working with the Operations Director to meet targets and identify growth opportunities.
• Lead on scheduling resource planning and day-to-day problem-solving to keep the venue functioning seamlessly.
• Maintain exceptional standards of presentation safety compliance and overall venue experience.
• Introduce new initiatives ideas and solutions that enhance customer engagement and venue activity.

Person Profile

• Demonstrable experience managing a multifaceted customer-facing operation.
• Strong leadership skills with the ability to inspire and develop teams.
• Entrepreneurially minded proactive commercially aware and comfortable taking initiative.
• Confident decision-maker who thrives in environments where priorities shift quickly.
• Highly organised detail-focused and capable of managing multiple operational streams at once.
• Excellent communicator who builds strong relationships with teams customers and partners.
• Comfortable working in a hands-on capacity and stepping into operational tasks where required.
• Flexible approach to working hours including occasional evenings and weekends.

Whats on Offer

• A senior leadership role with genuine autonomy and the opportunity to influence venue direction.
• Competitive salary with potential for performance incentives.
• A varied high-energy working environment where no two days are the same.
• The chance to make a meaningful impact and drive growth within an established venue.
• Support from an experienced Operations Director while retaining significant local decision-making control.

Your recruiter for this role is HelenHorton Account Director at Love Recruitmentand can be contacted simply by applying for the role and Love Recruitment specialise in recruitment for the whole fitness& leisure sector and work on a number of jobs in the fitness and leisureindustry. If keen to be considered please Apply Now.

Key Skills

• FMCG Sales
• Gas Turbine
• Client Services
• Accident Investigation
• Archicad

Employment Type : Full Time

Experience : years

Vacancy : 1