General Manager – Drive Growth & Team Excellence

Hollywood Bowl Group Plc; Watford; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Performance bonus 15%

EV scheme

Food discount while working

Extra holidays

Training & development

Food & drink discount for friends

Employee support programme

Healthcare cash plan

Long service awards

Charity donation on induction

Enhanced family leave

Job summary

Hollywood Bowl Group has an exciting opportunity for a hands-on General Manager to run one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will drive financial and commercial performance across all revenue streams—bar, diner, amusements and bowling. You will be fully accountable for delivering budgets and KPIs and have the chance to share in the centre’s success.

Qualifications

• Hands-on General Manager experience in leisure, hospitality or retail.
• Experience managing budgets of at least £1m.
• Relentless focus on top-tier operational standards.
• Proven track record of boosting sales and performance of a business unit.
• Strong coaching and development of teams.
• Empathetic, compassionate leadership style.
• Resilience and adaptability in a fast-paced environment.
• Willingness to work nights and weekends.

Responsibilities

• Run a busy centre and create a safe, fun, and vibrant environment for staff and customers.
• Drive financial and commercial performance across all revenue streams: bar, diner, amusements and bowling.
• Be fully accountable for budgets and KPIs and share in the centre's success.

Skills

General management

Budget management

Team leadership

Operations excellence

Customer service

Shift management

People development

Willing to work nights/weekends

Job description

Hollywood Bowl Group has an exciting opportunity for a hands-on General Manager to run one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will drive financial and commercial performance across all revenue streams—bar, diner, amusements and bowling. You will be fully accountable for delivering budgets and KPIs and have the chance to share in the centre’s success.