General Manager - Multi-Unit Operations & Growth Leader

Hollywood Bowl Group

Rochester

On-site

GBP 70,000 - 110,000

Full time

12 days ago

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Benefits offered by this job

Performance bonus 15% of base pay

Electric Vehicle scheme

50% off food when working

Optional pension plan

Length of service holiday up to five (

Free games vouchers every month

30% food & drink discount for you and

Team Member Support Programme

Healthcare cash plan

Long service awards

Charity donation on induction

Enhanced parental leave

Job summary

Hollywood Bowl Group is seeking a hands-on General Manager to lead one of our busy centres. You’ll shape operations, drive profits across bar, diner, amusements and bowling, and be fully accountable for budget and KPIs. You’ll coach a team to deliver exceptional service and a safe, vibrant customer experience.

The role offers strong growth opportunities, ongoing training, and a range of staff benefits as the business continues to expand across UK centres.

Qualifications

Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry.
Experience managing a budget size of at least £1m.
A relentless approach to delivering the best operational standards in the industry.
Evidence of optimising sales and performance of a business unit.
A passion for people, with evidence of coaching, developing, and progressing your team.
An empathetic and compassionate approach; resilience, flexibility, and adaptability in a fast-paced environment.
Willingness to work nights and weekends.

Responsibilities

Run one of our busy centres and create a safe, fun, and vibrant environment for your team and customers.
Drive financial and commercial performance across bar, diner, amusements and bowling.
Be fully accountable for delivering all areas of your budget and KPIs, driving profit.
Coach, lead, motivate and inspire the team to deliver outstanding service.