General Manager (Build to Rent)

Deverell Smith Ltd; Greater London; On-site; GBP 50,000 - 55,000; Full time

Job summary

A property management company is seeking an experienced General Manager to oversee a new Build to Rent development in West London. The role includes leading daily operations, enhancing resident experience, driving occupancy rates, and managing onsite teams. The ideal candidate should have a strong background in property management, with excellent leadership and organizational skills. This full-time, on-site position offers a salary of £50-55K plus bonus.

Qualifications

• Experience as a General Manager, Community Manager, or similar role within BTR or PBSA.
• Strong understanding of leasing and property operations.
• Proven ability to manage teams and budgets.

Responsibilities

• Lead all aspects of the site's operations including leasing and resident experience.
• Deliver a seamless mobilisation process from pre-opening through to full occupancy.
• Drive occupancy and retention rates through exceptional customer service.

Skills

Leadership skills

Customer service

Community engagement

Organisational skills

Communication skills

Job description

General Manager - Build to Rent
West London - Ealing
Full-time On-site
50-55K plus Bonus

Are you a passionate leader with a proven track record in Build to Rent (BTR), Co-living, or PBSA? We're looking for a General Manager to take the reins of a brand-new BTR development in West London, overseeing the successful mobilisation and day-to-day operations of a vibrant residential community.

Key Responsibilities

• Lead all aspects of the site's operations, including leasing, resident experience, facilities, and team management.

• Deliver a seamless mobilisation process from pre-opening through to full occupancy.

• Drive occupancy and retention rates through exceptional customer service and community engagement.

• Manage onsite teams, budgets, suppliers, and health & safety compliance.

• Be the face of the development - building a community residents love to call home.

About You

• Experience as a General Manager, Community Manager, or similar role within BTR, PBSA, or co-living.

• Strong understanding of leasing, property operations, and resident engagement.

• Proven ability to manage teams, budgets, and third-party contractors.

• Excellent organisational, communication, and leadership skills.

• Mobilisation experience is highly advantageous.

We work as one
The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.