General Manager (Arby's)

Las Vegas Petroleum; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading restaurant chain in Birmingham is seeking a General Manager to oversee all aspects of operations. Responsibilities include team management, ensuring customer satisfaction, and financial performance. The ideal candidate should have leadership experience in the restaurant industry and a strong focus on operational excellence. This role provides an opportunity to drive sales and profitability in a dynamic environment.

Qualifications

• Proven leadership experience in restaurant management.
• Strong communication and interpersonal skills.
• Ability to analyze financial reports and sales data.

Responsibilities

• Oversee day-to-day operations of the restaurant.
• Recruit, hire, train, and develop team members.
• Ensure exceptional service and food quality.

Job description

Position Summary:

As a General Manager at Arby’s, you will lead your restaurant team in delivering exceptional guest experiences, achieving operational excellence, and driving sales and profitability. You are responsible for managing all aspects of the restaurant, including team development, customer satisfaction, food safety, and financial performance.

Key Responsibilities:

• Oversee day-to-day operations of the restaurant
• Recruit, hire, train, and develop team members and shift leaders
• Ensure all guests receive exceptional service and food quality
• Manage inventory, food costs, labor, and operational expenses
• Ensure compliance with Arby’s brand standards, policies, and procedures
• Maintain a safe, clean, and sanitary environment for guests and employees
• Conduct performance evaluations and implement corrective action plans as needed
• Create and manage staff schedules to optimize labor while maintaining service levels
• Analyze sales reports and take appropriate actions to improve results
• Lead by example in all areas including punctuality, appearance, and professionalism