General Manager

Marston's PLC; Warrington; On-site; GBP 36,000 - 43,000; Full time

Job summary

A family-friendly pub chain is seeking a General Manager for their Warrington location. The role offers a salary up to £42,500 plus bonuses, along with an attractive benefits package including on-site accommodation and private healthcare. The ideal candidate will demonstrate strong leadership and customer service skills, driving engagement and sales. Responsibilities include managing all pub operations and nurturing a high-performing team to create memorable experiences for customers. Join us in making the Peacock a standout destination!

Benefits

Bonus and incentive schemes

Access to discount at major retailers

Pension plan

On-site accommodation

Private healthcare

Award-winning training and development

Qualifications

• Proven ability to lead and engage a team effectively.
• Passionate about customer service and business growth.
• Experience in a management position within the hospitality sector.

Responsibilities

• Oversee all operations of the pub ensuring standards are met.
• Drive sales and engagement through innovative approaches.
• Create an enjoyable atmosphere for both staff and customers.

Skills

Leadership skills

Customer service focus

Team engagement

Sales growth mentality

Job description

We're looking for a General Manager for a family friendly pub in Warrington. Salary up to £42,500 plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at the Peacock in Warrington and lead the team to success!

What you get from us

• Additional earnings potential through bonus and incentive schemes
• Marston's Cheers Platform, giving you access to discount at major retailers
• Access to a pension plan
• On-site accommodation
• Private healthcare
• Award winning training and development

About the pub

The Peacock is an open-plan pub with a striking central bar, zoned areas for dining and drinking, plus a pool table and dartboard for added fun. Outside, you'll find a spacious beer garden complete with a children's play area and shared parking with the neighbouring shopping centre. With a strong daytime trade and a weekly turnover of approximately £15k, the Peacock attracts a mix of shoppers, families, and local office workers. We're looking for a guest-focused, standards-driven leader who can spot opportunities to drive all aspects of the business and make The Peacock a standout destination in Warrington.

The accommodation is located on the first floor of the pub with a separate entrance and has 3 bedrooms.

Expectations

As a General Manager you'll:

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team.

More about the role

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open. Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Company benefits

• Wellbeing: professional wellbeing support including support from the Licensed Trade Charity.
• Accommodation: optional on-site accommodation.
• Award winning: Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025 in the Financial Times UK's Best Employers list.
• Bonus: performance related bonus schemes for management, operations and sales roles; discretionary bonus scheme for support centre teams.
• Competitive salaries: opportunity to earn a great wage whilst having fun at work.
• Long service: rewards loyalty with awards for key anniversary milestones.
• Food and drink: privilege card gives 30% discount off food and drink in our pubs, and 30% discount on Marston's food and hotel stays; £4.50 refuel at work meal deal whilst on shift.
• Pension scheme: company contributory pension scheme for salaried roles; auto enrolment schemes for hourly paid roles.
• Private healthcare: access to a private healthcare scheme for some roles.
• High street discount: range of high street, online discounts and cashback offers for all.
• Training and development: apprenticeship offer, dedicated L&D teams and award winning e-learning platforms.