General Manager

NAI Wisinski of West Michigan; Taplow; On-site; GBP 150,000 - 200,000; Full time

Job summary

A busy established Body Shop is seeking a General Manager to oversee operations and sustain profitability. The ideal candidate will formulate policies to maximize sales, manage financial transactions, and ensure high customer satisfaction. Responsibilities include mentoring staff and maintaining industry-leading standards. This is an excellent opportunity to make a significant impact in a thriving business located in Taplow, England.

Benefits

Excellent Salary

Comprehensive Benefits

Qualifications

• Experience in managing a busy Body Shop environment.
• Proven ability to increase sales and maintain profit margins.
• Strong communication and team management skills.

Responsibilities

• Formulate policies to achieve maximum sales of parts and labour.
• Manage financial transactions and maintain profit margins.
• Ensure high levels of customer satisfaction.

Job description

Overview

General Manager needed for a busy established business Sustaining profitability in the day to day and long-term management of the Bodyshop.

Responsibilities

• Formulate policies and procedures to achieve maximum sales of parts, labour, paint & materials and other sales.
• Maintain agreed profit margin and return on investment by efficiently controlling stocks, assets and all financial transactions.
• Achieve and strive to exceed all targets through an efficient Body Shop operation.
• Ensure the highest level of customer satisfaction.
• Help Body Shop to achieve industry-leading standards of process efficiency.
• Ensure compliance with company policies, manufacturer agreements and industry guidelines.
• Maintain the Quality management and audit processes.
• Mentor and develop staff; conduct monthly meetings to review staff work issues and identify training requirements.
• Plan and adjust the workload of personnel to match their skills and abilities.
• Ensure adequate staffing to achieve departmental objectives.
• Detect, report and organise staff training.
• Communicate job expectations, and provide regular and constructive feedback on individual and team performance.
• Ensure correct allocation and maintenance of tools, equipment and other materials in the Body Shop.
• Ensure correct understanding and departmental usage of computerised systems.

Key Performance Indicators

• Labour productivity, efficiency, utilisation and cycle time.
• Cost control vs. objectives.
• Customer Satisfaction Indicator.
• Compliance with HSE, COSHH and EPA regulations.
• Staff retention.

Additional Responsibilities

• Develop ongoing strategies to increase business in accordance with the growth/business plan.
• Increase the volume of work by developing the Body Shop reputation for quality and excellence.
• Develop competitive price structure for the department reviewing labour rates, fleet discounts and parts.

Opportunities

This is a great chance to join a fantastic business and really drive it forward and make it your own.

Salary & Benefits

Excellent Salary and Benefits.

Apply Now

FOr more information please apply now.