General Manager

WSH Group; Luton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality company in the UK is seeking an enthusiastic team leader to manage operations and enhance customer satisfaction. The role requires strong management skills and a passion for service excellence. Ideal candidates will have experience in hospitality and leadership, with a focus on achieving KPIs and fostering team development. This full-time position offers a chance to build your legacy in the hospitality sector.

Qualifications

• Previous experience commensurate with role, be that deputy or supervisory.
• Have a contagious passion for delivering outstanding customer service.
• Financially astute with budgeting skills.

Responsibilities

• Lead and support your team to deliver exceptional standards.
• Create a culture of excellence with your team.
• Achieve business critical KPIs including Health and Safety.

Skills

Restaurant Experience

Hospitality Experience

Management Experience

Leadership Experience

P&L Management

Job description

Responsibilities

• Lead inspire collaborate and support your team to deliver consistently exceptional standards
• Create a culture of excellence with your team continually striving to push the boundaries of brilliance through natural caring service obsessive food standards and innovation
• Build positive credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring training recognition and empowerment
• Achieve business critical KPIs including Health and Safety Sustainability Financial and Governance

Qualifications

• Previous experience commensurate with role be that deputy or supervisory
• Have a contagious passion for delivering outstanding customer service
• You draw satisfaction from managing training and supporting a team
• Financially astute and knows how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Works according to the BaxterStorey core value

Additional Information

For almost 20 years for every client in every location (whether that’s an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.

Join us and be part of the food revolution!

BaxterStorey Values

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are upbeat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity diversity and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Join us and bring your unique perspective to our team.

Remote Work

No

Employment Type

Full-time

Key Skills

• Restaurant Experience
• Hospitality Experience
• Interviewing
• Management Experience
• Profit & Loss
• Employment & Labor Law
• Sanitation
• Leadership Experience
• P&L Management
• Restaurant Management
• Retail Management
• Recruiting

Vacancy: 1