General Manager

Metropolitan Pub Company; Ipswich; On-site; GBP 35,000 - 45,000; Full time

Job summary

A hospitality company in Ipswich seeks a General Manager to lead its pub team, enhance customer experiences, and ensure the highest standards of service. You will work closely with business development to grow sales, recruit and develop your team, and maintain brand standards. Success as a General Manager in a similar environment is highly desirable. Competitive benefits package included.

Benefits

Career development opportunities

Employee discounts

Free employee assistance program

Wagestream access

Retail discounts

Qualifications

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• Great communication and leadership skills.
• Business savvy with a keen eye for P&L control.
• Embrace individuality and care for others.
• Previous success at General Manager level is desirable.

Responsibilities

• Work with your business development manager to grow pub sales.
• Lead by example and bring our brand to life through your team.
• Recruit & develop your team to delight customers.
• Champion brand standards & ensure safety.
• Obtain a personal license if not already held.

Skills

Communication skills

Leadership skills

P&L control

Attention to detail

Job description

Overview

As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example and make sure our customers and teams have a great time.

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

Benefits

• The chance to further your career across our well-known brands – as one of the industry\'s top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Responsibilities

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

Qualifications

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You're great with people, and as a result, have great communication and leadership skills.
• You’ll be business savvy, with a keen eye for P&L control.
• You'll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You're keen to learn and happiest when you succeed at something new.