General Manager

Young's; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A popular pub chain is looking for a General Manager for The Victoria, located in Surbiton, to lead a vibrant team while providing excellent customer service. The ideal candidate has experience in a premium pub environment with a strong focus on fresh food and community relationships. This role offers freedom to innovate the food menu, manage events, and lead a dedicated team. Benefits include strong bonus potential, health insurance, and opportunities for professional development.

Benefits

Huge annual bonus potential

Private Health Insurance

Enhanced Company Pension Scheme

Life Assurance Scheme

Discounts at Young's pubs

Access to Training and Development Courses

Qualifications

• Experience running a premium pub with a focus on fresh food.
• Passion for excellent guest experiences and community engagement.
• Commitment to career development within hospitality.

Responsibilities

• Tailor food menus to guest preferences and market trends.
• Recruit and develop your team for exceptional customer service.
• Implement unique ideas to drive team success and business growth.

Skills

Customer service

Team management

Entrepreneurial mindset

Creativity

Job description

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We're looking for a General Manager for The Victoria - a much loved local situated on the high street in Surbiton. This pub is recently refurbished and is the perfect example of a traditional pub with plenty of modern twists - from the menu to the design. Think wingback chairs, snug rooms, dining areas, and a back garden complete with fire pits, stoves, bookable huts and its own bar.

The perfect candidate fits this style - A modern pub landlord who is a real people person, and passionate about getting to know the community and ensuring an excellent guest experience. They have an entrepenurial streak, and have experience running a premium pub with a fresh food offer. A gem of an opportunity in a gem of a business, with plenty of room to continue to build sales and grow the reputation.

Running a Pub for Young's:

We believe pubs should be differentiated and individual.

So we are looking for entrepreneurial General Managers to put their own stamp on our businesses.

We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes!

You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing.

If you are a people-focused Pub General Manager with fresh food experience, then we want to hear from you.

What We Offer Our General Managers:

• Huge annual bonus potential - up to 100% of your salary!
• Private Health Insurance
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Access to our Career Pathway and Training and Development Courses

What we look for in a General Manager:

We are looking for a creative &ent entrepreneurial General Manager to join and lead our team in our stylish, food focused pub. As the successful General Manager, you վերջ embrace the autonomy given to run your business and offer unique ideas to drive your team to success.

You will have a genuine passion for exceptional customer service and a pro-active approach naturaleza team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.

You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Thanks for your interest in working with Youngs. If you’dObjectives be part of our team, then apply now!