General Manager

White Cross; Greater London; On-site; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Huge annual bonus potential

Private Health Insurance

Enhanced Company Pension Scheme

Life Assurance Scheme

Discounts in Young's pubs and stays

Job summary

White Cross in Richmond, London, is seeking an exceptional General Manager to lead a flagship pub on the Riverside. You will drive sales with strong leadership, ensure excellent guest service, and manage a capable team in a busy environment.

The role offers a significant bonus potential with up to 100% of salary, private health insurance, enhanced pension, and additional staff benefits as part of Young's hospitality group.

Qualifications

• We are seeking an exceptional General Manager with a proven track record of growing sales in high-volume pubs.
• You will lead recruitment, marketing, and day-to-day operations while delivering outstanding guest service.
• You will drive events and menu decisions to grow the business.

Responsibilities

• Oversee all pub operations and staff management.
• Recruit, train and develop the team to deliver excellent customer service.
• Plan and execute promotional events to drive revenue.

Job description

General Manager - Up to 70k plus bonus

We're looking for a General Manager for one of London's most iconic pubs, the White Cross in Richmond. Nestled on the Banks of the Thames (and at high tide, within the Thames!), this pub attracts purveyors of picturesque pints from all over the capital and beyond, whether they have travelled by foot, train, canoe or paddle board.

The pub comes with a riverside beer garden, 2 kitchens, an upstairs dining area and a lively main bar space. The ideal candidate is an exceptional General Manager with a track record of growing sales in high volume sites, without sacrificing exceptional standards. This is a flagship business that requires an outstanding leader.

Running a Pub for Young's:

We believe pubs should be differentiated and individual and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing.

What We Offer Our General Managers:

• Huge annual bonus potential - up to 100% of your salary!
• Private Health Insurance
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Access to our Career Pathway and Training and Development Courses

What we look for in a General Manager:

We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Thanks for your interest in working with Youngs.

"We believe in developing our people to delight our customers"