General Manager

Level X Glasgow; Glasgow; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading leisure venue in Glasgow is looking for an experienced General Manager to oversee a new site opening. This role offers the opportunity to lead a dedicated team, drive guest satisfaction, and ensure high standards across operations. Ideal candidates will have over three years of management experience in the hospitality sector and a passion for team development. The position offers a competitive salary, bonuses, and attractive benefits including holiday and health insurance.

Benefits

28 days holiday per year

Private Health insurance

Company pension contribution

Free bowling for you and guests

25% off food and drink

Qualifications

• 3+ years of General Management experience in the leisure, hospitality, or F&B sector.
• Ability to create a sense of fun and motivate the team.

Responsibilities

• Responsible for safe and effective management of the site.
• Accountable for all processes and procedures within the business.
• Participate in operations from gaming to food and beverage.

Skills

General Management experience

Team leadership

Excellent guest service

Effective communication

Problem-solving attitude

Job description

Role | General Manager - New site opening

Location | Glasgow

Salary | Range - £50,000 - £60,000 plus bonus

Contract | Permanent

As part of our rapid expansion, We are adding a BRAND-NEW, squeaky-clean venue in Edinburgh, and we are looking for an experienced General Manager who is seeking an opportunity to lead by example and take this new opening to great heights! There is so much potential for this role!

About Us

Lane7 is the UK's fastest-growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013 - but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions - we've got every occasion covered.

Could you be what we’re looking for?

We’re recruiting for a General Manager to lead a fantastic team and to take responsibility for all aspects of managing their site. Who loves what they do and is looking to develop their skills within a growing brand, in a very high-volume site.

Our ideal candidate is a manager who has a passion about delivering excellent guest service, developing their team through coaching & training, and has the ability to run a large, multi-faceted business, with multiple revenue streams.

Who is the ideal candidate?

• Do you have 3+ years of General Management experience in the leisure, hospitality, or F&B sector?
• Are you an innovative leader?
• Can you inspire and motivate your team to deliver outstanding guests experiences?
• Are you welcoming, and supportive of those around you?
• A great communicator
• Have you got a positive, can-do and problem-solving attitude?
• Do you have the ability to create a sense of fun?

The Role

• Take responsibility for the safe and effective management of the site and its team.
• Uphold our standards.
• Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities
• Be fully accountable for all process and procedures within the business from daily transactions to inventory management.
• Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.

What We’ll Offer

• 28 days holiday per year
• Private Health insurance & benefits through Vitality
• Company pension contribution
• Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
• 25% off food and drink
• Get involved with different social activities throughout the year through our team social calendar
• Annual team awards party
• Cycle2Work scheme partnered with Halfords
• Refer a friend scheme

To Apply

All candidates must be fluent in written and spoken English and have the right to work in the UK.

Does this sound what you’re looking for? Get in touch asap to find out more and join us!