General Manager

Marston's PLC; Basingstoke and Deane; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading pub operator is seeking a General Manager for a popular community pub in Whitchurch Village, Cardiff. The ideal candidate will have experience in running hospitality venues and will be responsible for enhancing food service and customer engagement. This position offers a salary of up to £40,000, a performance-related bonus, and a generous benefits package including private healthcare and training programs.

Benefits

Additional earnings potential through bonus and incentive schemes

Access to the Cheers Platform for retailer discounts

Access to a pension plan

Optional on-site accommodation

Private healthcare

Award-winning training and development programs

Professional wellbeing support

High-street discounts and cash-back offers

30% discount on food and hotel stays

Exclusive employee discount card for 30% off food and drink

Access to a private healthcare scheme

Access to a refuel meal deal while on shift

Rewards for key anniversary milestones

Comprehensive training and development options

Qualifications

• Must have experience in managing food service and standards.
• Proven ability to drive customer engagement and maintain quality.

Responsibilities

• Drive food service and standards at the pub.
• Create compelling reasons for customers to visit.

Skills

Experienced in running pubs or similar hospitality venues

Job description

About the role

We're looking for a General Manager for a popular community pub. Salary up to £40k plus bonus and a generous benefits package.

Responsibilities

We are looking for an experienced General Manager who can continue to drive food service and standards, whilst also creating reasons to visit the pub.

Qualifications

Experienced in running pubs or similar hospitality venues.

About the pub

The Fox & Hounds is located in Whitchurch Village, Cardiff. It is a traditional style pub with a bar area, dining area and beer garden with a play area. The pub has a strong Sunday food offer and community groups, and currently averages £22,000 per week with a 70/30 dry‑to‑wet sales mix.

Benefits

• Additional earnings potential through bonus and incentive schemes
• Access to the Marston's Cheers Platform for major retailer discounts
• Access to a pension plan
• Optional on‑site accommodation
• Private healthcare
• Award‑winning training and development programs
• Recognition as #1 in the pub sector in the Financial Times UK’s Best Employers list for 2025
• Competitive salary and performance‑related bonus schemes
• Professional wellbeing support, including support from the Licenced Trade Charity
• High‑street discounts and cash‑back offers
• 30% discount on Marston's food and hotel stays for employees
• Exclusive employee discount card with 30% discount on food and drink in Marston's pubs
• Access to a private healthcare scheme (where applicable)
• Membership to a company contributory pension scheme (salaried roles) or an auto‑enrolment scheme (hourly roles)
• Access to Marston's £4.50 refuel at‑work meal deal while on shift
• Rewards and awards for key anniversary milestones
• Comprehensive training and development, including apprenticeships and e‑learning platforms