General Cleaner

National Trust; Long Lee; On-site; GBP 10,000 - 40,000; Full time

Job summary

A UK heritage organization is seeking a General Cleaner to maintain cleanliness at East Riddlesden Hall, ensuring high standards of service for visitors. The role involves varying hours including weekends, with a total of 307 hours annually. Benefits include a substantial pension scheme, free entry to National Trust properties, and flexible working arrangements. The ideal candidate would demonstrate a strong focus on customer service and attention to detail.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Qualifications

• Ability to maintain cleanliness in various facilities.
• Strong customer service attitude.
• Flexibility in working hours.

Responsibilities

• Ensure all facilities are clean and well-maintained.
• Provide excellent customer service to visitors.
• Work independently and as part of a wider cleaning team.

Skills

Customer service focus

Attention to detail

Job description

Summary

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

We’re looking for a General Cleaner with the practical skills and eye for detail to keep East Riddlesden Hall in excellent condition and running smoothly for all the people who visit.

Hours

307 per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the contract. Includes frequent weekend work to suit the nature of a busy visitor and events property. You will work different hours each week throughout the year (between 4‑10 hours each week dependent on business needs), including a mix of weekdays and weekends. You will be part of a wider cleaning team but will primarily work alone.

Duration

Fixed Term Contract until 28 February 2027

Salary

£12.25 an hour

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

East Riddlesden Hall is in what remains of an agricultural estate on the edge of Keighley offering a glimpse into Airedale’s past. The beauty of this intimate property offers a stark contrast from the busy urban surroundings.

Excellent local transport links means you’re able to travel here by public transport or car.

What you'll be doing

As a General Cleaner, you'll go out of your way for others and you’ll help to make our property an extra special place to visit. You’ll turn your practical hand to all sorts of cleaning, ensuring all our facilities are kept in good working order. You’ll ensure the highest standards of customer service across the property by always implementing a ‘customer comes first’ attitude.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Sony Services

Who we're looking for

\ teraz ważnym: dataseterm 2023:

focus on giving great service to everyone you meet

The package

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places