General Cleaner

National Trust; Cambridge; On-site; GBP 10,000 - 40,000; Full time

Job summary

A respected heritage organization is seeking a General Cleaner to maintain the cleanliness of its buildings and outdoor areas. The role is based in Cambridge and includes flexible working hours in a team environment. Ideal candidates will be focused on customer service, adaptable, and willing to learn. This position also offers various employee benefits, including a substantial pension scheme and discounts through the perks at work program.

Benefits

Substantial pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Flexible working options

Employee assistance programme

Free parking at most locations

Responsibilities

• Assist with day-to-day cleaning of National Trust buildings and outdoor areas.
• Maintain high standards of cleanliness in food outlets.
• Work flexible hours, typically mid-afternoon to early evening.

Skills

Customer service focus

Team player

Organisational skills

Adaptability

Willingness to learn

Job description

Important notice

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

We’re looking for a General Cleaner with the practical skills and eye for detail to keep the Food and Beverage department at Wimpole Estate in excellent condition for our visitors.

Reporting to the Food and Beverage management team you will join over 50 employees/volunteers who work within the department.

Our cleaners follow a shift pattern of 3/4 days per week including alternate weekends, working 3-4 hours per day after service so usually mid‑afternoon to early evening.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it’s like to work here

Reporting to the Assistant Food and Beverage Manager, you’ll be based at Wimpole. A living, working estate with an impressive 17th Century mansion, park, gardens and rare breed farm. In addition, Wimpole has a gift shop and a second‑hand bookshop. The Old Rectory Café serves light lunches, homemade cakes and specials using produce from the kitchen garden. We have two other outlets: The Farm Café and the Stables Café serving hot and cold food and drink.

To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.

What you’ll be doing

You’ll be helping with the day-to-day cleaning and presentation of the National Trust’s buildings and outdoor spaces.

Keeping our three outlets clean is the core part of this role. You’ll aim for the highest standards of customer service everywhere you look after.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we’re looking for

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well‑organised and adaptable
• willing to learn new skills
• comfortable working in a flexible and adaptable way

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places