Weekend General Assistant

BM Caterers; Barnsley; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Birthday day off

Michelin masterclasses

Development courses

Discounts and cashback

Cycle-to-work

Freedom Friday

Free lunch

Mental Health App access

Parental leave enhancements

Fertility leave

Grandparent leave

Job summary

BM Caterers is seeking a Customer Service Assistant / General Assistant to join our Saturday team in Barnsley, with a Sunday double shift. The role focuses on maintaining clean counters and chillers, delivering friendly service, and supporting customers across weekend operations.

Applicants will have Food Safety Level 2 and Health & Safety Level 2 certificates, prior customer service experience, and merchandising/till know-how.

Qualifications

• Experience in a customer service environment.
• Food Safety Level 2 and Health & Safety Level 2 certificates.
• Good merchandising and till experience.

Responsibilities

• Monitor counters and chillers and ensure cleanliness and stock levels.
• Provide prompt, efficient service and communicate confidently with customers.
• Follow food safety procedures and hold Food Safety Level 2 and Health & Safety Level 2 certificates.
• Assist with merchandising and till operations and respond to customer feedback.

Skills

Customer service

Communication

Attention to detail

Education

Food Safety Level 2

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

This is a General Assistant to work on Saturdays from 7am to 3:30pm and double shift on Sundays, from 7am to 3:30pm and 6pm to 2:30am (24 hours per week).

Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website

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