Garden Center Customer Advisor: Grow Skills & Perks

Dobbies Garden Centres Ltd; Wales; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading garden center company in Wales is seeking Horticulture Customer Advisors to enhance customer experience, drive sales, and provide expert advice on plants and gardening. The ideal candidates will possess strong customer service skills and a passion for gardening. Responsibilities include maintaining high department standards and assisting with various store tasks. The role offers a vibrant team culture and various employee benefits including generous discounts and developmental opportunities.

Benefits

Generous annual leave entitlement

50% off in Restaurants

25% off in Garden Centre

10% off in food halls

Access to financial wellbeing support

Access to employee wellbeing platform

Development through eLearning

Qualifications

• Passion for delivering a great customer experience.
• Experience within a customer-facing role.
• Eager to learn new skills and gain experiences.
• Can demonstrate company values at all times.

Responsibilities

• Deliver inspirational gardening standards through excellent customer service.
• Drive sales through customer interactions.
• Provide high-quality product knowledge on plants and gardening.
• Maintain department standards with your team.
• Assist with stock, cash handling, and customer deliveries as needed.

Skills

Customer service

Teamwork

Plant knowledge

Ability to lift heavy objects

Job description

A leading garden center company in Wales is seeking Horticulture Customer Advisors to enhance customer experience, drive sales, and provide expert advice on plants and gardening. The ideal candidates will possess strong customer service skills and a passion for gardening. Responsibilities include maintaining high department standards and assisting with various store tasks. The role offers a vibrant team culture and various employee benefits including generous discounts and developmental opportunities.