Fusion Cloud PPM: Post-Sales Support Engineer

Oracle; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm in Manchester is seeking a Fusion Cloud PPM Implementation Support Engineer. In this role, you will provide post-sales support to Oracle customers, focusing on customer satisfaction and problem resolution. You should have at least 3 years of experience with Oracle Fusion Cloud PPM, excellent English communication skills, and eligibility for UK Security Clearance. Join a dynamic team dedicated to innovation and customer success in a fast-paced environment.

Qualifications

• 3+ years experience with Oracle Fusion Cloud PPM or 5+ years with Oracle Fusion Cloud and Oracle EBS PPM.
• Eligibility for UK Government Security Clearance with British Nationality.
• Minimum 5 years UK residency for UK Security Vetting (SC) requirements.
• Strong experience in support, configuration, and extension services.
• Hands-on experience in supporting and extending Oracle PPM.

Responsibilities

• Deliver post-sales support and solutions to Oracle customers.
• Resolve post-sales technical and functional issues directly with customers.
• Facilitate customer relationships with Support and Product Management.
• Use automated technology to diagnose and resolve customer issues.

Skills

Oracle Fusion Cloud PPM

Customer support

Technical problem solving

Configuration and optimization

Excellent English communication

Tools

Oracle Fusion Cloud

Oracle EBS PPM

Job description

A leading technology firm in Manchester is seeking a Fusion Cloud PPM Implementation Support Engineer. In this role, you will provide post-sales support to Oracle customers, focusing on customer satisfaction and problem resolution. You should have at least 3 years of experience with Oracle Fusion Cloud PPM, excellent English communication skills, and eligibility for UK Security Clearance. Join a dynamic team dedicated to innovation and customer success in a fast-paced environment.