Funeral Service Crew

Co-op Group; Padanaram; On-site; GBP 25,000; Full time

Job summary

A community-focused organization is hiring a Funeral Service Crew member in Scotland. This full-time role offers a competitive salary of £24,940 plus benefits. You'll be responsible for handling the deceased with respect, maintaining equipment, and assisting in funerals. Candidates should have a full UK manual driving licence, good IT skills, and the ability to handle emotional situations. Benefits include discounts on products, holidays, and a supportive work environment.

Benefits

30% off Co-op branded products

Pension with up to 10% contributions

Access to Employee Assistance Programme

Qualifications

• Full UK manual driving licence required.
• Ability to perform physical tasks involving manual lifting.
• Confidence using various technology devices and systems.

Responsibilities

• Collect the deceased from various locations respectfully.
• Prepare coffins and maintain cleanliness of facilities.
• React calmly and compassionately in emotional situations.

Skills

Good IT skills

Empathy

Attention to detail

Job description

Funeral Service Crew

£24,940 (£12.79 per hour) plus benefits

Full time 37.5 hours per week, working a variety of shifts 8am‑8pm – as part of this role, you'll also be part of the on‑call rota. Forfar, DD8 1BA.

Apply with your mobile – no CV required.

You need a full manual UK driver’s licence. Please note all positions within Funeralcare can involve direct physical contact with the deceased; the amount of contact will differ depending on the role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased carried out with professionalism, dignity, respect, and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying.

What you'll do

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.

Role requirements

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• Good IT skills, confident to use a range of technology devices (computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to.

Benefits

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, plus discounts on other Co‑op products and services.
• 23 days holidays (pro‑rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme offering confidential advice and support 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• A friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.

Inclusive work environment

We are building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at Your Co‑op Application Journey and our inclusion commitments at Diversity and inclusion at Co‑op.

Application process

As part of your application you'll need to complete an online assessment that will take you around 20 minutes.

If you’re successful in your application, we’ll perform background checks – DBS and adverse media checks, and an occupational health questionnaire to ensure you’re fit for the role. We’ll also check your social media activity on platforms such as Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre‑employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.