Full-Time Vet Receptionist - Friendly Client & Pet Care

Vets for Pets; Sevenoaks; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

20% discount at Vet Group

Private health insurance

Pension

Holiday allowance

In-house career development

Job summary

Vets for Pets in Sevenoaks is hiring a full-time receptionist to be the friendly face for clients and their pets. You will greet clients, guide them on services, manage payments and bookings, and help coordinate daily practice operations using our online system. Weekend shifts on a rota basis are included.

The role rewards strong customer service, patience, and a passion for pets, with opportunities for in-house development and benefits.

Qualifications

• Provide exceptional service to clients and their pets.
• Greet clients and manage payments and bookings confidently.
• Balance day-to-day coordination using an online booking system.
• Be flexible with weekend shifts on a rota basis.

Responsibilities

• Welcome clients and their pets at the practice.
• Provide guidance on services and available add-ons.
• Support the clinical team by relaying information and keeping clients informed.
• Ensure smooth running of daily routines and schedule via the booking system.

Skills

Friendly & welcoming

Excellent customer service

Calm under pressure

Strong interpersonal skills

Proactive and driven

Education

Animal care experience

Reception experience

Tools

Online booking system

Computer literacy

Job description

Vets for Pets in Sevenoaks is hiring a full-time receptionist to be the friendly face for clients and their pets. You will greet clients, guide them on services, manage payments and bookings, and help coordinate daily practice operations using our online system. Weekend shifts on a rota basis are included.

The role rewards strong customer service, patience, and a passion for pets, with opportunities for in-house development and benefits.