Full-Time Hearing Care Clinic Coordinator

Demant Group; Loughton; On-site; GBP 26,000 - 31,000; Full time

Job summary

Audika is seeking a Clinic Coordinator for our Loughton hearing centre. This full-time role (Mon-Fri, 9am–5pm) offers a salary of £28,500. You will deliver welcoming patient service, manage appointments, maintain records, and support clinicians in daily clinics and home visits.

Ideal candidates possess strong communication skills, a customer-centric approach, and the motivation to exceed targets while maintaining premium service and brand standards.

Qualifications

• Experience with diary scheduling and appointment coordination.
• Strong customer service orientation and relationship-building skills.
• Ability to work full-time (Mon-Fri, 9am–5pm) in a clinic setting.

Responsibilities

• Manage diaries and appointment scheduling efficiently.
• Support hearing care professionals in patient interactions and clinics.
• Maintain customer records and ensure GDPR compliance.
• Promote Wellness program, accessories, and care plans to customers.
• Deliver premium customer service with responsive communication.
• Keep branch presentation aligned with brand standards.

Skills

Diary management

Customer service

Organisation

Communication

Job description

Audika is seeking a Clinic Coordinator for our Loughton hearing centre. This full-time role (Mon-Fri, 9am–5pm) offers a salary of £28,500. You will deliver welcoming patient service, manage appointments, maintain records, and support clinicians in daily clinics and home visits.

Ideal candidates possess strong communication skills, a customer-centric approach, and the motivation to exceed targets while maintaining premium service and brand standards.