Clinic Coordinator: Patient Care & Admin Pro

Demant Group; England; On-site; GBP 26,000 - 32,000; Full time

Job summary

Audika Finchley is seeking a Clinic Coordinator to join our hearing centre on a full-time basis, Monday to Friday, 9am-5pm. Salary £28,800 per year. You will manage appointments, support hearing care professionals, handle records with GDPR compliance, and promote the Wellness program and care plans.

A friendly, proactive communicator focused on outstanding customer service is essential. Join Audika to help create a welcoming environment for patients and uphold our brand standards across the

Qualifications

• Experience in administration or diary management is preferred.
• Excellent customer service and communication skills.
• Familiarity with GDPR and patient records.

Responsibilities

• Diary management: optimize appointment scheduling and coordinate with colleagues.
• Support hearing care professionals to deliver exceptional customer care.
• Administration: maintain customer records, ensure GDPR compliance, and manage reporting.
• Sales: promote Wellness programs, accessories and care plans.
• Customer care: provide premium service and build strong relationships with customers.
• Branch presentation: maintain cleanliness and display literature to brand standards.

Skills

Diary management

Customer care

Communication

Sales promotion

Brand standards

Job description

Audika Finchley is seeking a Clinic Coordinator to join our hearing centre on a full-time basis, Monday to Friday, 9am-5pm. Salary £28,800 per year. You will manage appointments, support hearing care professionals, handle records with GDPR compliance, and promote the Wellness program and care plans.

A friendly, proactive communicator focused on outstanding customer service is essential. Join Audika to help create a welcoming environment for patients and uphold our brand standards across the