Full-Time GP Medical Receptionist — Patient Care & Admin

Royal Arsenal Medical Centre; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare practice is seeking a Full-Time Medical Receptionist to join their friendly team. The successful candidate will handle patient interactions, manage the appointment system, and provide general office support. Excellent IT skills and prior experience with EMIS are essential. This is a patient-focused role requiring professionalism and adaptability. Working hours are 37.5 hours per week, Monday to Friday with occasional Saturday shifts.

Qualifications

• Must have prior experience with the EMIS clinical system.
• Experience of working in a GP practice is preferred.

Responsibilities

• Greeting and directing patients with professionalism and care.
• Managing the appointment system effectively.
• Processing and managing patient information with discretion and accuracy.
• Assisting patients with queries in person, by phone, and via email.
• Providing general office support such as filing, data entry, and handling correspondence.
• Assisting clinicians with administrative tasks.
• Ensuring compliance with confidentiality policies and data protection regulations.

Skills

Excellent IT skills

Proficiency in Microsoft Outlook and Word

Professionalism in patient interactions

Education

GCSEs (or equivalent) at Grade A-C in English and Maths

Tools

EMIS clinical system

Job description

A healthcare practice is seeking a Full-Time Medical Receptionist to join their friendly team. The successful candidate will handle patient interactions, manage the appointment system, and provide general office support. Excellent IT skills and prior experience with EMIS are essential. This is a patient-focused role requiring professionalism and adaptability. Working hours are 37.5 hours per week, Monday to Friday with occasional Saturday shifts.